Terms of service

Terms of Service

Last Updated: July 19, 2026

Welcome to JoyFeel. By accessing or using www.joyfeel.in, you agree to comply with these Terms of Service. These Terms govern your use of our website, products, and services. If you do not agree with these Terms, please do not use our website.

1. Website Use

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You agree to provide accurate and complete information while placing an order or creating an account.

JoyFeel reserves the right to refuse service, suspend accounts, or cancel orders if any false, misleading, or fraudulent information is provided.

2. Products

We make every effort to display our products as accurately as possible. However, actual product colours, embroidery, prints, and fabric appearance may vary slightly due to photography, lighting, and screen settings.

All product descriptions, prices, offers, and availability are subject to change without prior notice. JoyFeel reserves the right to discontinue or modify any product at any time.

3. Orders

All orders placed on our website are subject to acceptance and product availability.

JoyFeel reserves the right to refuse or cancel any order due to stock unavailability, pricing errors, payment issues, suspected fraudulent activity, or any other legitimate reason.

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

4. Pricing & Payments

All prices displayed on www.joyfeel.in are in Indian Rupees (INR) and are subject to change without prior notice.

We accept secure online payments through trusted payment gateways. Cash on Delivery (COD) may also be available on eligible orders.

JoyFeel is not responsible for payment gateway failures, banking delays, or transaction interruptions caused by third-party payment providers.

5. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery timelines are provided for reference only and may vary due to courier delays, weather conditions, public holidays, remote delivery locations, or other circumstances beyond our control.

6. Returns, Refunds & Replacements

Returns, refunds, cancellations, and replacements are governed by our respective website policies.

Customers are advised to carefully review these policies before placing an order.

7. Intellectual Property

All content available on this website, including logos, product images, graphics, text, banners, icons, website design, and other materials, is the exclusive property of JoyFeel.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

8. User Responsibilities

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Upload viruses or malicious software.
  • Attempt unauthorized access to our website or systems.
  • Misuse promotional offers or discount codes.
  • Copy or reproduce website content without permission.
  • Interfere with the security or functionality of the website.

JoyFeel reserves the right to restrict or terminate access for users who violate these Terms.

9. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information for order processing, customer support, and service improvements.

10. Limitation of Liability

JoyFeel shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by you for the product concerned.

11. Governing Law

These Terms of Service shall be governed by the laws of India.

Any disputes arising from the use of this website or any purchase made through JoyFeel shall be subject to the exclusive jurisdiction of the competent courts located in Surat, Gujarat, India.

12. Changes to These Terms

JoyFeel reserves the right to update, modify, or replace these Terms of Service at any time without prior notice.

Any changes will become effective immediately upon being published on this page. Continued use of our website after such changes constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

JoyFeel

Website: https://www.joyfeel.in

Email: support.joyfeel.in@gmail.com

Phone: +91 99983 51849

Business Address:
B-71, Amrakunj Society,
Near Savaliya Circle,
Yogi Chowk, Nana Varachha,
Surat, Gujarat – 395006, India.